# How can AI help an Amazon Vendor Central account manager?

A playbook for an AI assistant connected to Nova. It reads your sell-in and Amazon's sell-out, the stock Amazon holds, purchase orders, payments and deductions, and listings. It only reads your data.

Every step calls a Nova tool that reads your live Amazon data, so paste this into Claude, ChatGPT or any assistant connected to Nova's MCP server. Run it on Monday, or before a call with your Amazon vendor manager.

```text
Use Nova to run my weekly Amazon Vendor Central account review and tell me what to act on first.

Period: the last complete week against the week before. If I name other dates, use those.

Scope: my Vendor Central accounts only. If I hold several Vendor codes, say which code each figure comes from.

1. List the accounts. Call Nova's list_accounts with channel "VENDOR". Give each account's marketplaces, Vendor codes and brands.

2. Read sell-in and sell-out. Call Nova's query_metrics with channels ["VENDOR"], metrics ["sales", "units", "vendorShippedRevenue", "vendorShippedUnits", "netProfit"], the period and the comparison period. Sell-in is what Amazon bought from you, sell-out is what Amazon shipped to its customers. Say which basis the sales figure uses, as `channelNote` states it.

3. Find the products that moved. Call Nova's find_movers with channels ["VENDOR"], metric "vendorShippedUnits", dimension "childAsin", direction "down", then direction "up". Name the five largest in each direction.

4. Check Amazon's stock. Call Nova's query_vendor_inventory with states ["should_order", "oos_po_open", "low_cover"], sorted by units4Weeks. For each product give the state, sellable units, weeks of cover and open purchase order units. Say the snapshot date: it is the end of the last week Amazon reported.

5. Check what Amazon loses money on. Call Nova's query_vendor_inventory with negativeNetPpm true. These are products where Amazon's Net PPM was below zero last month, which often comes before Amazon stops ordering.

6. Read the purchase orders. Call Nova's query_vendor_purchase_orders with status "open" and level "order". From `position`, give what is open, due this week and past due. From `rates`, give confirmation rate, fill rate and lead time.

7. Read the money. Call Nova's query_vendor_invoices with range "open". From `balance`, give what Amazon owes and what is short-paid. Then call it with bucket "disputable" and list the invoices whose 90-day window closes soonest. Then call Nova's query_vendor_remittances with level "line" and class "deductions" for the last 4 weeks and give deductions by family.

8. Check the listings. Call Nova's query_listing_health with channels ["VENDOR"], bands [0, 1], sort "severity", limit 10. Name any suppressed listing among the products from steps 3 and 4.

9. Report. Write one paragraph on the week, a table of products to act on with the reason, and three points to raise with my Amazon vendor manager.

Rules: never add amounts of different currencies, and never add 1P and 3P figures yourself. Rates from query_vendor_inventory are fractions (0.93 = 93 %) and rates from query_vendor_purchase_orders are percentage points, so convert before you compare them. A forecast that returns null means Amazon gives no forecast, which is not zero. Sessions and conversion are not reported on Vendor Central: say so when asked. Co-op is money you agreed to pay, so never present it as money Amazon owes you. Relay every notice Nova returns. You cannot confirm purchase orders, file disputes or change anything in Vendor Central.
```

## How to read the result

| What you see | What it usually means | What to do |
| --- | --- | --- |
| Sell-out up, sell-in flat | Amazon is selling through its stock without reordering | Check weeks of cover and raise the products in `should_order` |
| Sell-in up, sell-out flat | Amazon is building stock | Watch for excess and aged units in the coming weeks |
| Out of stock with a purchase order open | Units are confirmed and have not arrived | Ship the past due lines first |
| Negative Net PPM on a product | Amazon loses money on each unit | Review cost price and terms on that product before Amazon stops ordering it |
| Low confirmation rate | You confirm fewer units than Amazon orders | Check stock and production before the next PO wave |
| Deductions rising faster than invoices | Shortage claims, chargebacks or co-op are growing | Open the largest family and check what is still disputable |

## Limits

- Amazon's stock is the last weekly snapshot Amazon reported, a Saturday, never today.
- Amazon does not report sessions or conversion on Vendor Central, so the assistant cannot explain a drop through traffic.
- Reviews, Search Query Performance and Subscribe and Save are not read for Vendor Central.
- Purchase orders, invoices and payments stay in each document's own currency.
- Nova reads Vendor Central. It does not confirm purchase orders, file disputes or edit listings there.