# Amazon Vendor Central deductions: what Amazon took, what it still owes, what to dispute

A playbook for an AI assistant connected to Nova. It reads Amazon's payments, the deductions on them by family, the invoices Amazon short-paid, and which ones you can still dispute. It only reads your data.

Every step calls a Nova tool that reads your live Amazon data, so paste this into Claude, ChatGPT or any assistant connected to Nova's MCP server. Run it monthly, or when a payment looks low.

```text
Use Nova to review what Amazon deducted from my Vendor Central payments and what it still owes me.

Period: the last 3 complete months of payment dates. If I name other dates, use those.
Scope: my Vendor Central accounts only. Never add amounts of different currencies.

1. Read the payments. Call Nova's query_vendor_remittances with level "payment" for the period. Give the number of payments, the cash received, and what was deducted, per currency. Say which payments were offsets with no cash.

2. Split the deductions by family. Call Nova's query_vendor_remittances with level "line" and class "deductions". From `families`, give deducted and reversed amounts for shortage claims, price claims, agreements (co-op), chargebacks, advertising, returns and the rest. Name the three largest families.

3. Open the largest family. Call Nova's query_vendor_remittances with level "line" and family set to the largest one. List its biggest lines with the document, the purchase order and the amount.

4. Read what Amazon owes. Call Nova's query_vendor_invoices with range "open". From `balance`, give what is queued for payment, awaiting approval, stuck past due and short-paid, and `nextPayments`.

5. Find what you can still dispute. Call Nova's query_vendor_invoices with range "open" and bucket "disputable". List each invoice, the short-paid amount and the date its 90-day window closes, soonest first.

6. Tie shortages to deliveries. For the five largest shortage claims, call Nova's query_vendor_purchase_orders with the purchase order number. Compare units accepted and received. Say where Amazon recorded fewer units than you shipped, so proof of delivery is worth pulling.

7. Report: one table of deductions by family, one list of invoices to dispute with their deadlines, what Amazon owes and when it pays next, and three actions.

Rules: a deduction is a negative amount, as Amazon records it. Co-op is money you agreed to pay, so never present it as money Amazon owes you. `ready: false` means Nova has not built the payment lines yet, which is not "Amazon paid nothing". Relay every notice Nova returns. You cannot file disputes or change anything in Vendor Central.
```

## How to read the result

| What you see | What it usually means | What to do |
| --- | --- | --- |
| Shortage claims are the largest family | Amazon recorded fewer units than you invoiced | Pull proof of delivery for the biggest claims |
| Disputable invoices near their deadline | The 90-day window is closing | Dispute those first |
| Large agreement lines | Co-op and allowances you signed | Check them against the agreement, not as an error |
| Price claims | Amazon paid a lower unit cost than invoiced | Compare the invoice cost with the purchase order cost |
| Invoices stuck past due with nothing queued | Amazon has not scheduled payment | Raise them with your vendor manager |

## Limits

- Payments are read on the payment date. Invoices are read on the issue date.
- What Amazon owes is read on invoices issued in the last 400 days.
- A payee paid for several Vendor codes carries their deductions together.
- Amounts stay in each document's own currency.
- Nova reads the payments and claims. It does not file disputes.