Chargeback Rate
Essential Amazon seller metric for operations
Credit card chargebacks / Total orders * 100.
Data Source
Payment Reports / Account Health
Update Frequency
Daily
Measurement Units
Percent
Available at: Account
Chargeback Rate is measured in Percent and reported through Payment Reports / Account Health. Data is typically updated daily.
Note:
Chargebacks occur when customers dispute charges with their bank. Track for fraud prevention.
- Expert consultation
- Custom data solutions
- Tailored analytics setup
- Data availability check
Related KPIs
Days out of stock / Total days * 100.
Rate at which inventory is sold and replaced.
Cost of holding excess inventory.
Defective orders / Total orders * 100.
Orders delivered by promised date / Total orders * 100.
Average days from order to delivery.
Interested in This Metric?
Our team can help you understand which Amazon metrics Nova can deliver for your specific business needs.