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Operations
Fulfillment & Logistics
Pre-fulfillment Cancel Rate
Essential Amazon seller metric for operations
What is Pre-fulfillment Cancel Rate?
Cancelled orders / Total orders * 100.
Data Source
Account Health Dashboard
Update Frequency
Daily
Measurement Units
Percent
Available at: Account
Where to Find Pre-fulfillment Cancel Rate
Pre-fulfillment Cancel Rate is measured in Percent and reported through Account Health Dashboard. Data is typically updated daily.
Note:
Must stay below 2.5%.
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Related KPIs
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Stockout Rate
Days out of stock / Total days * 100.
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Inventory Velocity
Rate at which inventory is sold and replaced.
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Excess Inventory Cost
Cost of holding excess inventory.
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Order Defect Rate (ODR)
Defective orders / Total orders * 100.
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On-Time Delivery Rate
Orders delivered by promised date / Total orders * 100.
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Average Delivery Time
Average days from order to delivery.
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