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Amazon Vendor Central deductions: what Amazon took, what it still owes, what to dispute

To see what Amazon deducted from your Vendor Central payments and what it still owes you, the assistant needs live access to your remittances, invoices and purchase orders, and Nova's MCP connector gives Claude, ChatGPT and other assistants that access to Vendor Central. Through Nova, the assistant splits deductions by family, lists the short-paid invoices you can still dispute with their deadlines, and ties the largest shortage claims to their purchase orders.

Updated

Connect your AI Copy the playbook

The playbook

Every step calls a Nova tool that reads your live Amazon data, so paste this into Claude, ChatGPT or any assistant connected to Nova's MCP server. Run it monthly, or when a payment looks low.

This needs an assistant connected to Nova. Start the 14-day free trial, then connect your assistant.

Use Nova to review what Amazon deducted from my Vendor Central payments and what it still owes me.

Period: the last 3 complete months of payment dates. If I name other dates, use those.
Scope: my Vendor Central accounts only. Never add amounts of different currencies.

1. Read the payments. Call Nova's query_vendor_remittances with level "payment" for the period. Give the number of payments, the cash received, and what was deducted, per currency. Say which payments were offsets with no cash.

2. Split the deductions by family. Call Nova's query_vendor_remittances with level "line" and class "deductions". From `families`, give deducted and reversed amounts for shortage claims, price claims, agreements (co-op), chargebacks, advertising, returns and the rest. Name the three largest families.

3. Open the largest family. Call Nova's query_vendor_remittances with level "line" and family set to the largest one. List its biggest lines with the document, the purchase order and the amount.

4. Read what Amazon owes. Call Nova's query_vendor_invoices with range "open". From `balance`, give what is queued for payment, awaiting approval, stuck past due and short-paid, and `nextPayments`.

5. Find what you can still dispute. Call Nova's query_vendor_invoices with range "open" and bucket "disputable". List each invoice, the short-paid amount and the date its 90-day window closes, soonest first.

6. Tie shortages to deliveries. For the five largest shortage claims, call Nova's query_vendor_purchase_orders with the purchase order number. Compare units accepted and received. Say where Amazon recorded fewer units than you shipped, so proof of delivery is worth pulling.

7. Report: one table of deductions by family, one list of invoices to dispute with their deadlines, what Amazon owes and when it pays next, and three actions.

Rules: a deduction is a negative amount, as Amazon records it. Co-op is money you agreed to pay, so never present it as money Amazon owes you. `ready: false` means Nova has not built the payment lines yet, which is not "Amazon paid nothing". Relay every notice Nova returns. You cannot file disputes or change anything in Vendor Central.

Raw markdown

How Nova customers use this

Real requests from Nova customers, names removed.

  • “For our sales admin meeting: chargebacks over the past year, the shortages we can still dispute, and our current service rates.”

    What the assistant did

    It pulled every chargeback line since last summer, listed the invoices Amazon only partly paid, and read confirmation rate, fill rate and lead time.

    Nova tools used (3)
    1. query_vendor_remittances
    2. query_vendor_invoices
    3. query_vendor_purchase_orders

  • “Does last month's 1P profit reconcile with what Amazon actually paid us, and what can we still dispute?”

    What the assistant did

    It totalled the month's payments and deductions by family against invoiced value, then listed short-paid invoices still inside the dispute window and traced the largest shortage claim to its invoice to see whether it was paid back.

    Nova tools used (4)
    1. query_metrics
    2. query_vendor_remittances
    3. query_vendor_invoices
    4. query_advertising

  • “What did the damage allowance cost us over 12 months, as a share of what we invoiced, before our annual terms negotiation?”

    What the assistant did

    It checked that remittances itemise the allowance, totalled it over 12 months including an earlier agreement number, and pulled invoiced volume for the same period.

    Nova tools used (4)
    1. list_accounts
    2. query_vendor_remittances
    3. query_vendor_invoices
    4. list_metrics

How to read the result

Shortage claims are the largest family

What it usually means

Amazon recorded fewer units than you invoiced

What to do

Pull proof of delivery for the biggest claims

Disputable invoices near their deadline

What it usually means

The 90-day window is closing

What to do

Dispute those first

Large agreement lines

What it usually means

Co-op and allowances you signed

What to do

Check them against the agreement, not as an error

Price claims

What it usually means

Amazon paid a lower unit cost than invoiced

What to do

Compare the invoice cost with the purchase order cost

Invoices stuck past due with nothing queued

What it usually means

Amazon has not scheduled payment

What to do

Raise them with your vendor manager

Limits

  • Payments are read on the payment date. Invoices are read on the issue date.
  • What Amazon owes is read on invoices issued in the last 400 days.
  • A payee paid for several Vendor codes carries their deductions together.
  • Amounts stay in each document's own currency.
  • Nova reads the payments and claims. It does not file disputes.