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Reports & data

How do I run a cohort analysis for Amazon consumable SKUs?

Group customers by first-purchase month for the SKU. Track how many buy again in months 1, 2, 3, and so on. Amazon does not give you customer identifiers, so you approximate with the Repeat Purchase Behavior report at brand level plus S&S subscriber data.

MT
CTO at Nova Analytics

Jul 26, 2026 ยท 3 min read

What Amazon lets you see

Brand-level repeat behavior in Brand Analytics. Active S&S subscribers per SKU. Purchase counts and orders. Not: individual customer IDs or per-customer email addresses.

A working approximation

Approximate cohort curves by pairing monthly S&S subscriber counts with total repeat customers. It is directional, not exact, but good enough to compare SKUs against each other.

Frequently asked questions

Can I identify individual repeat customers?

No. Amazon does not expose customer identity to sellers.

Is the approach different for one-time SKUs?

Yes. For durable goods use warranty registration or off-Amazon channels to build cohorts.

Does Nova compute this automatically?

Nova tracks S&S metrics and repeat behavior at the SKU level. Full customer-level cohorts require off-Amazon data joined externally.

See this in Nova

Nova surfaces this metric per SKU so you can act before your next monthly close catches it.

Try Nova free for 14 days

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