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Listing health & BSR

What words are restricted on Amazon listings?

Amazon restricts medical claims (cure, treat, prevent), superlative claims without proof (best, #1), guarantee language (lifetime guarantee), and category-specific restricted terms (FDA claims on supplements, EPA claims on cleaning products). Using them can suppress the listing or trigger account review.

A
CEO at Nova Analytics

Jul 26, 2026 ยท 3 min read

The obvious ones

Cure, treat, prevent, heal, diagnose (medical). Best, #1, top-rated, most-recommended (superlative without proof). Lifetime guarantee, unconditional refund (implied promise beyond Amazon's own policy).

If a claim triggers a takedown, the ASIN appears in the listing issues view with the reason attached.

The category-specific ones

Supplements: FDA claims. Cleaning: EPA claims. Electronics: safety claims that require certification. Kids and baby: safety claims without evidence.

Frequently asked questions

Are these words hard-blocked?

Some are hard-blocked at listing creation. Others survive until enforcement flags them.

Can I say 'natural' or 'organic'?

Yes if backed by certification. Organic without USDA certification is a compliance risk.

What if a competitor uses banned words?

Report the listing through Report Abuse; enforcement is uneven but does happen.

See this in Nova

Nova surfaces this metric per SKU so you can act before your next monthly close catches it.

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