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CX & Market
Customer Experience
Average Star Rating
Essential Amazon seller metric for cx & market
What is Average Star Rating?
Average customer rating for the product.
Data Source
Product Detail Page / Reviews API
Update Frequency
Daily
Measurement Units
Stars (1-5)
Available at: ASIN, Parent ASIN
Where to Find Average Star Rating
Average Star Rating is measured in Stars (1-5) and reported through Product Detail Page / Reviews API. Data is typically updated daily.
Note:
Weighted average of all reviews.
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Compare Average Star Rating with
Related KPIs
CX & Market
Total Review Count
Total number of customer reviews.
CX & Market
Review Velocity
New reviews per day/week/month.
CX & Market
Review Rating Distribution
Percentage breakdown of 1-5 star reviews.
CX & Market
Negative Review Rate
1-2 star reviews / Total reviews * 100.
CX & Market
Review Sentiment Score
Sentiment analysis score of review text.
CX & Market
Customer Questions Count
Number of customer questions on product page.
Interested in This Metric?
Our team can help you understand which Amazon metrics Nova can deliver for your specific business needs.