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CX & Market
Customer Experience
Average Star Rating
Essential Amazon seller metric for cx & market
What is Average Star Rating?
Average customer rating for the product.
Data Source
Product Detail Page / Reviews API
Update Frequency
Daily
Measurement Units
Stars (1-5)
Available at: ASIN, Parent ASIN
Where to Find Average Star Rating
Average Star Rating is measured in Stars (1-5) and reported through Product Detail Page / Reviews API. Data is typically updated daily.
Note:
Weighted average of all reviews.
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Related KPIs
CX & Market
Total Review Count
Total number of customer reviews.
CX & Market
Review Velocity
New reviews per day/week/month.
CX & Market
Review Rating Distribution
Percentage breakdown of 1-5 star reviews.
CX & Market
Negative Review Rate
1-2 star reviews / Total reviews * 100.
CX & Market
Review Sentiment Score
Sentiment analysis score of review text.
CX & Market
Customer Questions Count
Number of customer questions on product page.
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