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CX & Market
Brand Performance
Brand Mention Sentiment
Essential Amazon seller metric for cx & market
What is Brand Mention Sentiment?
Sentiment of brand mentions in reviews and social.
Data Source
Social listening / Review analysis
Update Frequency
Weekly
Measurement Units
Score
Available at: Brand
Where to Find Brand Mention Sentiment
Brand Mention Sentiment is measured in Score and reported through Social listening / Review analysis. Data is typically updated weekly.
Note:
Brand perception and reputation.
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See if Nova can deliver Brand Mention Sentiment for your business.
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Related KPIs
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Average Star Rating
Average customer rating for the product.
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Total Review Count
Total number of customer reviews.
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Review Velocity
New reviews per day/week/month.
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Review Rating Distribution
Percentage breakdown of 1-5 star reviews.
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Negative Review Rate
1-2 star reviews / Total reviews * 100.
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Review Sentiment Score
Sentiment analysis score of review text.
Interested in This Metric?
Our team can help you understand which Amazon metrics Nova can deliver for your specific business needs.