Buy Box Suppression Rate
Essential Amazon seller metric for cx & market
Percentage of time Buy Box is suppressed due to policy violations or quality issues.
Data Source
Business Reports / Account Health
Update Frequency
Daily
Measurement Units
Percent
Available at: ASIN, Account
Buy Box Suppression Rate is measured in Percent and reported through Business Reports / Account Health. Data is typically updated daily.
Note:
Time suppressed / Total time * 100. Suppression causes include authenticity concerns, customer complaints, restricted products.
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Compare Buy Box Suppression Rate with
Related KPIs
Average customer rating for the product.
Total number of customer reviews.
New reviews per day/week/month.
Percentage breakdown of 1-5 star reviews.
1-2 star reviews / Total reviews * 100.
Sentiment analysis score of review text.
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