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CX & Market
Customer Experience
Customer Questions Count
Essential Amazon seller metric for cx & market
What is Customer Questions Count?
Number of customer questions on product page.
Data Source
Product Detail Page
Update Frequency
Weekly
Measurement Units
Questions
Available at: ASIN
Where to Find Customer Questions Count
Customer Questions Count is measured in Questions and reported through Product Detail Page. Data is typically updated weekly.
Note:
Indicates information gaps or interest.
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Compare Customer Questions Count with
Related KPIs
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Average Star Rating
Average customer rating for the product.
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Total Review Count
Total number of customer reviews.
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Review Velocity
New reviews per day/week/month.
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Review Rating Distribution
Percentage breakdown of 1-5 star reviews.
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Negative Review Rate
1-2 star reviews / Total reviews * 100.
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Review Sentiment Score
Sentiment analysis score of review text.
Interested in This Metric?
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