How does Nova cost the orders you ship yourself?

What can you enter?

Each cost is valid from a date: a new rate replaces the old one from that day, and past days keep the old one.

You set rates for your whole account and, where a product costs more to ship, for that product.

Which rate wins?

Shipping is priced by where the order ships to, not by the marketplace it was sold on. For each order line, the first rate found wins:

Packing and picking follow the same order, with one rate for all destinations instead of a rest-of-the-world rate.

The regions are North America (US, Canada, Mexico, Brazil, Puerto Rico), Europe (the EU, the UK, Switzerland, Norway, the rest of Europe, Turkey, Saudi Arabia, the UAE, Egypt and India) and Far East (Japan, Australia, Singapore).

What if a destination has no rate?

Its orders cost nothing to ship in the P&L, so their profit is overstated. The FBM costs page shows each destination you shipped to in the last 24 months, with its status: priced, covered by its region's rate, covered by your rest-of-the-world rate, or missing a rate.

Worked example

An order of 2 units shipped to France. Your account rate for France is €6.50 per parcel, packing €0.40 per parcel, picking €0.25 per unit:

€6.50 + €0.40 + 2 × €0.25 = €7.40 of FBM fulfillment cost.

How do you set FBM costs?

On the FBM costs page, by destination card or by spreadsheet, or from your AI assistant through the MCP. Rows are matched on the SKU, and you see the changes before you confirm.

Ask your AI

What did FBM fulfillment cost me per order last month, by delivery country, and which countries have no shipping rate?

Something missing or unclear? Write to contact@novadata.io. New to Nova? Start a free trial.