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Lost FBA inventory, warehouse damage, fee overcharges, returns Amazon never put back in stock. Nova audits 18 months of Settlement reports so the recovery list lands in your dashboard, not a spreadsheet.
Seller Central reports the discrepancies. It does not flag the reimbursements.
Amazon receives 480 units but only 462 show up in inventory. The 18-unit gap sits in an Inventory Adjustment report nobody opens. Reimbursable, with proof, for 18 months.
Units marked unsellable in FBA fulfillment centers are eligible for reimbursement. The cases sit in a separate report that does not tie back to original COGS or sale price.
Amazon refunds the customer and expects the unit back within 45 days. When it doesn't return, you're owed reimbursement at your sale price. Nobody tracks the 45-day clock.
Wrong measured weight or dimension can overcharge fulfillment fees for years. The overcharged delta per unit is reimbursable for 90 days, but only if you spot the mismatch.
From the eligible case list to recovered cash in your P&L.
1-3%
FBA Revenue Recoverable
Industry benchmark for owed reimbursements left unclaimed
18 mo
Claim Window
Amazon's window for FBA inventory reimbursement claims
99.8%
Reconciliation Accuracy
Cases matched line-by-line against Settlement Reports
Hourly
Refresh Cadence
New eligible cases appear within hours
Three steps. No success fees. You keep 100% of the recovery.
Link Seller Central via Amazon's official SP-API. Nova pulls Settlement, Inventory Adjustments, FBA Returns, and Removal reports automatically.
Nova reconciles inbound vs received units, refunds vs returned inventory, and charged vs measured FBA fees. Eligible reimbursements are surfaced with evidence and deadline.
Export the case list or file directly in Seller Central. Recovered amounts flow back into your live P&L so you see the real recovery rate per month.
| Reimbursement audit | Seller Central | Recovery services | Nova |
|---|---|---|---|
| Lost inbound inventory cases | Buried in adjustments | Filed for 20-25% fee | Surfaced automatically |
| Warehouse-damaged units | Separate report | Filed for success fee | Listed with evidence |
| Returns never received | 45-day clock untracked | Filed after expiry sometimes | Deadline counter per case |
| FBA fee overcharges | Not flagged | Partially covered | Weight/dim mismatch flagged |
| Cost of recovery | Your filing time | 20-25% of recovered amount | Included in plan |
| Recovery visible in P&L | Lump in Other Income | Reported separately | Per-SKU in live P&L |
| Refresh cadence | Daily aggregate | Monthly batch | Hourly |
| Reconciliation accuracy | Revenue only | Service-dependent | 99.8% |
They talk about Nova
Recover the $12K-$40K sitting on Amazon's books from lost inbound, warehouse damage, and uncredited returns over the last 18 months.
Built for FBA sellers →Defend monthly margin by adding 1-3% of revenue back from owed reimbursements — proven, audited, and visible to your director.
How brand managers use it →Per-client reimbursement dashboards. Spot $50K of owed recoveries across 30 brands in week one of onboarding.
How agencies use it →Quantify recoverable reimbursements per brand during diligence. One more lever to defend the EBITDA multiple at acquisition.
Aggregator playbook →It's a tool that audits every Seller Central report Amazon publishes — Settlement, Inventory Adjustments, FBA Returns, Removal Orders, FBA Fee Audits — and surfaces the cases where Amazon owes you money. Lost inbound units, warehouse-damaged stock, refunds where the unit never came back, and FBA fees overcharged because the measured weight or dimensions were wrong. The eligible case list lives inside your live P&L and your refund tracker, not in a separate spreadsheet.
Industry data suggests 1-3% of annual FBA revenue is recoverable through reimbursement claims, with most sellers leaving it on the table. Amazon allows claims for up to 18 months for inventory issues. The number you can recover compounds the longer you wait to audit — older eligible cases expire silently.
Nova calculates this per case, per SKU, per marketplace. The case list lands in your product performance dashboard with eligibility deadlines so you file before the 18-month window closes.
Pair reimbursement auditing with the rest of your stack: Seller Cockpit, Profit Tracker, Refund Tracker, COGS Tracker, and FBA Fee Calculator.
Verified 5-star reviews on Trustpilot and Reddit.
“The P&L view is the big one. It captures everything Amazon-related with the granularity to track down every unexpected expense, giving me a real profit statement I can run the business off of. No more guessing margins or waiting for end-of-month reconciliation.”
“The Nova team has built something truly special. The days of clunky Looker Studio dashboards are over. They are communicative and collaborative, and work hard to make the platform as helpful as possible for their users.”
“Nova is exactly the kind of tool the e-commerce industry has needed for a while. Fast-moving, responsive, and adding value to every Amazon business at every turn. The team is always open to hearing feedback and new ideas.”
“We had a great experience working with the Nova team. They were incredibly responsive, helpful and professional, and truly committed to improving the tool in ways that made it both simple and genuinely useful. It felt like they were invested in our success.”
“Nova keeps us up to date across all of our client accounts and provides a unique set of analytics. The data is live, which lets us make quick decisions faster than with other tools. The events feature is excellent for logging listing changes and running lift tests.”
“I manage multiple brands and Cockpit, P&L and Day-to-Day are now part of my daily workflow. What used to take hours across multiple tools I now see in one place. Antoine and Maxime are clearly building this with real seller challenges in mind, and they listen.”
“The team is genuinely responsive; they actually listen to concerns and implement suggestions into the tool, which is a big part of what makes it so powerful. The UI is clean and managing multiple accounts across marketplaces finally feels organized.”
“We use Nova to manage and analyze our Amazon marketplace data across multiple accounts and regions. Clean interface, useful business insights, and strong visibility into KPIs. Support is proactive and continuous improvements keep landing. Highly recommended.”
Ashish Chaudhary
🇮🇳“After a couple of months on Nova, the platform delivers outstanding value. As an agency managing a diverse portfolio of sellers, Nova made onboarding and overseeing multiple merchant accounts effortless. The data centralization streamlined our day-to-day.”
Pavel Zadorozhnyi
🇪🇸“Running an agency that manages a large portfolio of Amazon brands, what we value most is the people. Nova has been a real partner from day one, adapting to how we work. Multi-store management sits in one clean place and the team actually listens to feedback.”
Nimrod
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Everything you need to know about auditing and recovering owed Amazon reimbursements.
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Connect Nova. Every eligible reimbursement case from the last 18 months — surfaced, sorted by deadline, ready to file.
