Nova Analytics

Find Every Amazon Reimbursement You're Owed

Lost FBA inventory, warehouse damage, fee overcharges, returns Amazon never put back in stock. Nova audits 18 months of Settlement reports so the recovery list lands in your dashboard, not a spreadsheet.

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Amazon reimbursement tracker showing eligible recovery cases per SKU across the full catalog

Why most FBA sellers leave 1-3% of revenue on Amazon's books

Seller Central reports the discrepancies. It does not flag the reimbursements.

01

Lost inbound shipments vanish unflagged

Amazon receives 480 units but only 462 show up in inventory. The 18-unit gap sits in an Inventory Adjustment report nobody opens. Reimbursable, with proof, for 18 months.

02

Warehouse damage goes uncounted

Units marked unsellable in FBA fulfillment centers are eligible for reimbursement. The cases sit in a separate report that does not tie back to original COGS or sale price.

03

Returns that never come back

Amazon refunds the customer and expects the unit back within 45 days. When it doesn't return, you're owed reimbursement at your sale price. Nobody tracks the 45-day clock.

04

FBA fee overcharges per ASIN

Wrong measured weight or dimension can overcharge fulfillment fees for years. The overcharged delta per unit is reimbursable for 90 days, but only if you spot the mismatch.

Three views. Every owed reimbursement in one place.

From the eligible case list to recovered cash in your P&L.

Amazon reimbursement audit table showing eligible cases and recovery amount by ASIN
Amazon reimbursement eligibility windows across last 30 days, last quarter, and trailing 18 months
Amazon P&L with reimbursement recoveries integrated alongside net sales, COGS, and contribution margin

1-3%

FBA Revenue Recoverable

Industry benchmark for owed reimbursements left unclaimed

18 mo

Claim Window

Amazon's window for FBA inventory reimbursement claims

99.8%

Reconciliation Accuracy

Cases matched line-by-line against Settlement Reports

Hourly

Refresh Cadence

New eligible cases appear within hours

How Nova audits your reimbursements

Three steps. No success fees. You keep 100% of the recovery.

1

Connect Your Amazon Account

Link Seller Central via Amazon's official SP-API. Nova pulls Settlement, Inventory Adjustments, FBA Returns, and Removal reports automatically.

2

Audit Every Eligible Case

Nova reconciles inbound vs received units, refunds vs returned inventory, and charged vs measured FBA fees. Eligible reimbursements are surfaced with evidence and deadline.

3

File and Track Recovery

Export the case list or file directly in Seller Central. Recovered amounts flow back into your live P&L so you see the real recovery rate per month.

Nova vs reimbursement services vs Seller Central

Reimbursement auditSeller CentralRecovery servicesNova
Lost inbound inventory casesBuried in adjustmentsFiled for 20-25% feeSurfaced automatically
Warehouse-damaged unitsSeparate reportFiled for success feeListed with evidence
Returns never received45-day clock untrackedFiled after expiry sometimesDeadline counter per case
FBA fee overchargesNot flaggedPartially coveredWeight/dim mismatch flagged
Cost of recoveryYour filing time20-25% of recovered amountIncluded in plan
Recovery visible in P&LLump in Other IncomeReported separatelyPer-SKU in live P&L
Refresh cadenceDaily aggregateMonthly batchHourly
Reconciliation accuracyRevenue onlyService-dependent99.8%

Who turns on reimbursement auditing first

FBA Sellers

Recover the $12K-$40K sitting on Amazon's books from lost inbound, warehouse damage, and uncredited returns over the last 18 months.

Built for FBA sellers →

Brand Managers

Defend monthly margin by adding 1-3% of revenue back from owed reimbursements — proven, audited, and visible to your director.

How brand managers use it →

Agencies

Per-client reimbursement dashboards. Spot $50K of owed recoveries across 30 brands in week one of onboarding.

How agencies use it →

Aggregators

Quantify recoverable reimbursements per brand during diligence. One more lever to defend the EBITDA multiple at acquisition.

Aggregator playbook →

What is an Amazon reimbursement tracker?

It's a tool that audits every Seller Central report Amazon publishes — Settlement, Inventory Adjustments, FBA Returns, Removal Orders, FBA Fee Audits — and surfaces the cases where Amazon owes you money. Lost inbound units, warehouse-damaged stock, refunds where the unit never came back, and FBA fees overcharged because the measured weight or dimensions were wrong. The eligible case list lives inside your live P&L and your refund tracker, not in a separate spreadsheet.

Industry data suggests 1-3% of annual FBA revenue is recoverable through reimbursement claims, with most sellers leaving it on the table. Amazon allows claims for up to 18 months for inventory issues. The number you can recover compounds the longer you wait to audit — older eligible cases expire silently.

The Owed Reimbursement formula

Owed Reimbursement = Lost inventory at COGS + Warehouse damage at sale price + Uncredited returns at sale price + Overcharged FBA fee delta + Removal discrepancies

Nova calculates this per case, per SKU, per marketplace. The case list lands in your product performance dashboard with eligibility deadlines so you file before the 18-month window closes.

Pair reimbursement auditing with the rest of your stack: Seller Cockpit, Profit Tracker, Refund Tracker, COGS Tracker, and FBA Fee Calculator.

Why Sellers Choose Nova for Reimbursement Auditing

"Nova surfaced $18K of lost inbound and uncredited returns in our first audit. We had no idea Amazon owed us that much."

FBA Operations Lead

$1.2M annual revenue, supplements

"Used to pay 22% to a recovery service. Now we file the same claims ourselves from Nova's case list and keep the full recovery."

Brand Manager

180 SKUs, home goods

Simple, transparent pricing

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Sellers & Brand Owners

Full analytics. All marketplaces.

Starting at$29/month
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Enterprise & Agency

Unlimited accounts. Dedicated support.

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Amazon Reimbursement Tracker: FAQ

Everything you need to know about auditing and recovering owed Amazon reimbursements.

An Amazon reimbursement tracker is a tool that finds every owed reimbursement on your Seller Central account — lost FBA inventory, warehouse-damaged units, customer returns Amazon never refunded back to you, overcharged FBA fees, and weight-and-dimension errors. Nova surfaces eligible cases inside your live P&L instead of leaving them buried in 12 different Settlement reports.
Industry benchmarks suggest 1-3% of annual FBA revenue is recoverable through reimbursements. For a $1M/year seller, that's $10K to $30K sitting on Amazon's books, claimable for up to 18 months. Most sellers leave it on the table because Seller Central does not flag eligible cases proactively.
Nova surfaces lost FBA inbound inventory, warehouse-damaged units, customer-damaged returns marked unsellable, returns never returned to your inventory, FBA fee overcharges from weight and dimension errors, removal-order discrepancies, and replacement orders Amazon shipped at no charge to you. Each case lands in your dashboard with the eligibility window and required evidence.
No — Nova is the auditor and the source of truth, not a recovery service. We hand you the case list, the evidence, the exact reimbursement amount owed, and the eligibility deadline. You either file directly in Seller Central or hand the list to your reimbursement service so they only bill you on cases that pay out.
Services file claims on a success-fee basis (typically 20-25% of recoveries). Nova shows you the same eligible cases inside your operating dashboard so you keep 100% of the recovery — or use a service knowing exactly what you're owed. We are the analytics layer on top of the reimbursement opportunity, not a replacement for filing labor.
Amazon's policy generally allows reimbursement claims within 18 months of the discrepancy date for FBA inventory issues. Nova surfaces every eligible case within that window, sorted by deadline so you file the oldest ones first.
Reimbursement tracking is primarily relevant to FBA sellers, since most claim categories (lost inventory, warehouse damage, FBA fee overcharges) are FBA-specific. FBM sellers still see refund admin fees and overcharges in the same P&L, but the reimbursement opportunity is smaller.
Nova refreshes data hourly, so newly eligible cases appear in your dashboard within hours of the underlying Seller Central report posting. You see what is claimable today, not at month-end.

Related solutions

Explore other tools that complement your Amazon selling strategy

01

Amazon Refund Tracker

Track refund admin fees, return processing costs, and return-rate spikes per SKU

02

Amazon Profit Tracker

Track profit trends over time across your entire portfolio

03

Amazon FBA Fee Calculator

Break down all 40+ Amazon fee types eating into your margins

04

Amazon FBA Analytics Software

Complete FBA analytics with inventory, fees, and profitability

See what Amazon owes you

Connect Nova. Every eligible reimbursement case from the last 18 months — surfaced, sorted by deadline, ready to file.

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